In the spirit of Administrative Professional’s Day, we’d like to introduce you to one of the most recognizable voices of Mi-T-M. For 26 years, customers have been greeted by the warm and friendly voice of Karen Steger – a humble employee who refers to herself as, “just the receptionist.”
As a potential customer’s first point of contact, it’s crucial for Karen to provide the highest quality customer service possible. Karen is the voice of Mi-T M which means she is also the first person many customers speak with when they call. She is on the front lines of giving every customer the best experience possible, each and every time.
Karen has had the pleasure of meeting many loyal Mi-T-M dealers and customers face-to-face when they come to the Mi-T-M Headquarters. Meeting customers and dealers in person allows Karen to distinguish who is calling just by the sound of their voice. Mi-T-M always strives to make every customer feel like the #1 priority of their company and Karen makes sure that happens with each interaction.
Karen has made many great memories at Mi-T-M that she’ll be able to reflect on for years to come. From being featured on the company calendar twenty years ago to a recent trip to Mexico where she was able to strengthen relationships with Mi-T-M dealers.
Customers of Mi-T-M equipment stay with us because of amazing employees like Karen and the quality products we create.